Gabriel Muller is a high-energy, enterprising and future-focused C-suite executive with 10+ years of senior operations leadership success in the financial services industry. His career includes a proven track record of boosting revenue and assets under management for nationwide wealth management firms by orchestrating growth-oriented business vision and strategies. He also specializes in defining and executing an ongoing, unforgettable client experience through innovative methods.
Gabriel is known as a nimble leader who adapts to and excels in dynamic business environments. He is passionate about helping small companies reach their potential and provide clients with a world-class experience. As an avid pilot, Gabriel develops a clear flight plan and performs a thorough review of the aircraft before each outing to ensure that the plane is airworthy. He applies the same forward-thinking principles in his professional life, designing and implementing the policies, processes and strategic plans to maximize productivity and business results. Preparation is the cornerstone of Gabriel’s success, in the cockpit and in the office.
Most recently Gabriel joined COO Alliance, a professional training and coaching services organization providing COOs with the tools and resources to help give their companies a competitive edge. As City Forum Alliance Regional Chair he is heavily involved in regional events, aligning members with vetted accountability partners.
Previously Gabriel rapidly advanced from Operations and Client Services Director to COO of a wealth management services firm. As part of the executive team, he engaged cross-functionally to align resources and objectives, ultimately growing the company from $280M to $1.5B in assets under management. Upon building a tactical performance framework and establishing a vibrant culture of accountability, transparency and collaboration, Gabriel led the company to rank as the #1 Best Place to Work in D.C. by Washingtonian and Washington Business Journal.
As an advocate for servant leadership, Gabriel nurtures trusting and mentoring relationships with teams to elicit top performance. He gets to know his staff on a one-on-one basis to understand what drives them and to balance individual strengths. Aligning himself closely to high-profile leadership gurus such as Simon Sinek, Gabriel subscribes to theories like Sinek’s Golden Circle. That is, by explaining the “why” behind operational strategies, objectives and processes, teams understand what is at stake and rally around a common goal.
Gabriel’s professional history is complemented by a Bachelor of Science in Accounting from Ball State University. He also currently participates as an Advisory Board Member for Schwab Advisor Services Technology, delivering insights to support high-level strategy development as well as product, service and procedure enhancements to better serve industry peers.